Contact U Stor It Customer Service
U Stor It Phone Numbers and Emails
Customer Service Number:
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(619) 614-7192North Park
Customer Service:
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(847) 241-1018Beach Park
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(708) 746-0521Beverly
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(219) 247-6765Crown Point
Contact Information
U Stor It Website:
U Stor It Help Center:
Corporate Office Address:
Summary of U Stor It Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call U Stor It?
Payments and Charges Question:
- “Billing”
- “Can't make my payment”
- “Refusing to take payment”
Staff Question:
- “Issue at a Carol Stream facility, i need a regional manager”
- “Because I'm having problems with your manager at the Otay Mesa office”
- “Customer service complaint”
Product/ Service Question:
- “Problem with access to my unit”
- “Move out and gate code denied access”
- “Need new access code”
Request for Information Question:
- “Grievance with a location. Refusing to provide w-9. Of which, I was asking for so my veterans assist, program can help with this months payment.”
Shipping and Delivery Question:
- “Storage unit is not right size!!”
Return/ Replace Question:
- “Poor Mangement No one returning my calls”
Account Question:
- “Emergency Can't get in my unit. There is a new lock on it”
Other Question:
- “I need the storage unit”
- “Rats”
- “I need in my unit I'm locked out”
About
U-Stor-It is a privately held company which specializes in self storage solutions. It was founded in 2016. The headquarters is based in San Diego, California, United States. There are also locations in Chicago, Melrose Park, and Streamwood, Illinois. The company serves Chestline, Hanover Park, Auburn Gresham, Elmhurst, and surrounding cities and communities. U-Stor-It offers the following services: moving truck, insurance, community involvement, boxes, and supplies. The company provides personal, business, student, military, and vehicle storage options. It also has climate controlled storage facilities. There is an online tool to calculate required storage unit size. U-Stor-It accepts deliveries. Available payment options are Visa, MasterCard, and American Express.
U Stor It is ranked 116 out of 600 in Moving and Storage category
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