U Stor It Phone Numbers and Emails

Customer Service Number:

  • (619) 614-7192
    North Park

Customer Service:

  • (847) 241-1018
    Beach Park
  • (708) 746-0521
    Beverly
  • (219) 247-6765
    Crown Point
  • (630) 478-2365
    Elmhurst
  • (619) 431-3765
    Lincoln Park / San Diego
  • (630) 427-4146
    Lisle / Naperville
  • (909) 488-4800
    Redlands
  • (815) 427-4880
    Rockford
  • (630) 756-5694
    Streamwood / Bartlett
  • (708) 725-0130
    University Village
  • (760) 284-4940
    Vista
  • (626) 469-7369
    West Covina
  • (630) 473-3503
    Wheaton / Carol Stream
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Contact Information

U Stor It Website:

U Stor It Help Center:

Corporate Office Address:

U Stor It
8737 S Ashland Avenue,
Chicago, Illinois 60620
United States

U Stor It Rating Based on 15 Reviews

Rating details

1.5
more details
Value for money
Reliability
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of U Stor It Customer Service Calls

76 TOTAL
CALLS
07:35 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call U Stor It?

Payments and Charges Question:

  • “Billing”
  • “Can't make my payment”
  • “Refusing to take payment”

Staff Question:

  • “Issue at a Carol Stream facility, i need a regional manager”
  • “Because I'm having problems with your manager at the Otay Mesa office”
  • “Customer service complaint”

Product/ Service Question:

  • “Problem with access to my unit”
  • “Move out and gate code denied access”
  • “Need new access code”

Request for Information Question:

  • “Grievance with a location. Refusing to provide w-9. Of which, I was asking for so my veterans assist, program can help with this months payment.”

Shipping and Delivery Question:

  • “Storage unit is not right size!!”

Return/ Replace Question:

  • “Poor Mangement No one returning my calls”

Account Question:

  • “Emergency Can't get in my unit. There is a new lock on it”

Other Question:

  • “I need the storage unit”
  • “Rats”
  • “I need in my unit I'm locked out”

About

Summary

U-Stor-It is a privately held company which specializes in self storage solutions. It was founded in 2016. The headquarters is based in San Diego, California, United States. There are also locations in Chicago, Melrose Park, and Streamwood, Illinois. The company serves Chestline, Hanover Park, Auburn Gresham, Elmhurst, and surrounding cities and communities. U-Stor-It offers the following services: moving truck, insurance, community involvement, boxes, and supplies. The company provides personal, business, student, military, and vehicle storage options. It also has climate controlled storage facilities. There is an online tool to calculate required storage unit size. U-Stor-It accepts deliveries. Available payment options are Visa, MasterCard, and American Express.

U Stor It reviews and complaints

U Stor It is ranked 116 out of 600 in Moving and Storage category

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